Privacy Policy

Richmond Advisory Group believes that clarity and transparency are instrumental to establishing trust with one another. We are committed to maintaining the accuracy, confidentiality, and security of your personal and corporate information, so we have established privacy principles to govern use of customer information and effectively outline how we collect, use and share your data in an effort to best provide our services.

Richmond Advisory Group (hereinafter, “we”, “us”, or “our") may collect and process personal data relating to you when you visit this website.

By using this website, you agree to the details found within this Privacy Policy.

What Information We Collect

Our website is made public to use without required collection of personal information. However, in order to access some areas of our website, such as membership pages, we may need to collect personal data from you which we will process for the purposes described below.

Richmond Advisory Group does not permit the sale of any information and data collected.

In compliance with Wix.com policy, we receive, collect and store any information you enter on our website or provide us in any other way, including, but not limited to contact form communications. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; account login; e-mail address; password; computer and connection information as well as purchase history.

How Your Information is Used

We may use software tools to measure and collect session information to monitor and evaluate our website's performance, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications), comments, feedback, product reviews, recommendations, and personal profile.

Such information is collected to provide and operate our business, best provide our services, and to comply with any applicable laws and regulations.

Your information may be used in the following ways;

To provide information and services as requested by you.
To provide subscription related services and information.
To enable download collaterals and marketing materials to you.
To perform communications, services, billing and administration.
To conduct data analysis.
To conduct our social media platforms.
To assess web site performance and usage analysis.
To maintain leads.
To run our marketing and advertising campaigns.
To create brand awareness.
To conduct contractual obligations for the individual.
To cooperate should your information be required in accordance with the law.

Your Information is Stored

Richmondadvisorygroup.com is hosted by Wix.com, an online platform that allows us to manage and operate our business and services to you. Your data is stored in Wix data storage, databases and the general Wix.com application on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How We May Contact You

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

Your Rights

You have the right to;

• access your personal data.

• request that your personal data be removed (see Withdraw Consent).

• to ask to receive your personal data in a structured and standard format.

• to lodge a complaint with the competent data protection authority.

Richmondadvisorygroup.com uses cookies to enhance user experience and to analyze performance and traffic on our website. We also share information about your use of our site within our social media, advertising and analytics departments.

Withdraw Consent

If you don’t want us to process your data, please contact christina@richmondadvisorygroup.com.

Please note, the use of our website requires compliance of our Privacy Policy, including the collection and process of your personal data. By withdrawing consent, you are agreeing to no longer use our website.

Policy Updates

We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information may have changed.

Have Questions?

If you have questions, please contact christina@richmondadvisorygroup.com.